Refunds/Returns

Mailing Address:

2240 Encinitas Blvd., Suite D-228

Encinitas, CA. 92024

(760)-271-5457

 

 

All merchandise sold by Tortuga Trading, Inc. and/or partners is guaranteed to be 100% authentic and unaltered unless described otherwise. If for any reason you are not fully satisfied with your purchase, then contact us immediately to arrange for return of the item for full refund, credit or exchange on the full value of the item less postage and any fees.

 

Please alert us upon receipt of an item if there are any concerns.

 

PLEASE All merchandise cannot be shipped back to Tortuga Trading, Inc. (tortugatrading.com) and/or partners without first contacting us to discuss the method of return and shipment.

 

Return goods must be in the same condition as they were when shipped and must not be altered or modified in any manner.

 

All components, parts and accessories including documentation must also be in the original, unaltered condition and be included with the returned item(s). When the above conditions have been met, the full value of the item(s) being returned to Tortuga Trading, Inc. (tortugatrading.com) and/or partners will be reimbursed to the purchaser in the form of a full refund, credit or exchange.

 

Tortuga Trading, Inc. (tortugatrading.com) and/or partners can not reimburse the purchaser for the following:

 

Any customs or handling charges, excise taxes, duties, brokerage fees, transaction charges from the clients financial institution, insurance and/or shipping charges. In addition, we will not be liable for any appraisal, grading or authentication services, cleaning, gunsmithing, inspection, or other handling fees incurred by the purchaser unless the said services were specifically requested by Tortuga Trading, Inc. (tortugatrading.com) and/or partners, 2240 Encinitas Blvd., Suite D-228 Encinitas, CA 92024 USA.

 

Federal Firearms License: All Federal and State firearms laws will be strictly observed, NO EXCEPTIONS. All firearms manufactured after 1898 require a SIGNED Federal Firearms License and must be shipped to the address as it appears on the License. States that have regulations or requirements that exceed the Federal provisions, including certain antique and curio & relic (C & R) items, must comply with those laws as set forth by their state of residence. Full compliance is mandatory. Your local Federal Firearms licensed dealer can provide you with the information regarding your purchase of a firearm(s).

 

Inspection Period: Generally, you have 14 Days from the time you receive an item(s) to decide if you like it/them. Please note that I am happy to accept returns on layaway items. However, unless previous arrangements have been made, and accepting returns conditioned by authenticity issues, there is a 15% restocking fee on layaway returns.

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